HSBrandsAsia

Mystery Shopping in India

Mystery Shopping in India

Protecting the World's Favorite Brands

Mystery Shopping in India

HS BRANDS ASIA

Protecting the World's Favorite Brands

Mystery Shopping in India

HS BRANDS ASIA

HS BRANDS ASIA

Mystery Shopping in India

Mystery Shopping is the process implemented for measuring and recording specific elements of the customer experience using qualified, recruited consumers to work as mystery shoppers. This activity recreates genuine, realistic shopping situations in which the Mystery Shopper is received by the respective staff member as a genuine customer. Our shoppers evaluate the ‘to be tested’ staff members in a respectful manner, especially when describing a person’s appearance or customer approach. They provide accurate results with proper reasoning and phrasing.

HS BRANDS ASIA

Mystery Shopping in India

Mystery Shopping is the process implemented for measuring and recording specific elements of the customer experience using qualified, recruited consumers to work as mystery shoppers.

This activity recreates genuine, realistic shopping situations in which the Mystery Shopper is received by the respective staff member as a genuine customer. Our shoppers evaluate the ‘to be tested’ staff members in a respectful manner, especially when describing a person’s appearance or customer approach. They provide accurate results with proper reasoning and phrasing.


HS BRANDS ASIA

Mystery Shopping in India

A report is sent to you after each visit is performed, which can be read by different people including staff members at the tested location and managers in your organization. Our motive is not to insult or make your staff members feel under-appreciated, but to highlight the areas of improvement.  Overall, this Mystery Shopping Program would help you to become a much better version of yourself with enough knowledge of the competition.

HS BRANDS ASIA

Mystery Shopping in India

A report is sent to you after each visit is performed, which can be read by different people including staff members at the tested location and managers in your organization. Our motive is not to insult or make your staff members feel under-appreciated, but to highlight the areas of improvement.  Overall, this Mystery Shopping Program would help you to become a much better version of yourself with enough knowledge of the competition.

HS BRANDS ASIA

What we do:

HS BRANDS ASIA

What we do:

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Mystery Shoppers

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Countriess Global Presence

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HS BRANDS ASIA

Our Clients

HS BRANDS ASIA

EXPLORE OUR SERVICES

INDUSTRIES WE SERVE

HS BRANDS ASIA

automotive mystery shopping

AUTOMOTIVE

This Industry is one of the most affected by the recession the world is living these days. Competition is fierce in today's economy and with such an expensive product, assuring a quality service reaches to every customer is more than important, it's crucial.

HS BRANDS ASIA
Retail Mystery Shopping

RETAIL

Excellent customer service at your retail outlets ensures your customers keep coming back !! Hsbrands Global can help you check on the customer service provided at your stores at different touchpoints like Security, Shopping experience & billing.

HS BRANDS ASIA
Customer Experience Management (CX) in India Hospitality Mystery Shopping

HOSPITALITY

With HS Brands Asia Brand quality assurance is a must in hospitality. Any valuable information related to the reservation process, hygiene compliance is something that goes a long way in customer acquisition.

HS BRANDS ASIA
ONLINE MYSTERY SHOPPING

ONLINE SHOPPING

With the increased number of customers shopping online, e-commerce companies are at their peak success. Vertical or horizontal marketplace, everybody is benefiting from this situation.

HS BRANDS ASIA
Food Mystery Shopping

FOOD & BEVERAGE

Important aspects for any dine-in restaurant, night clubs are - food quality - temperature, taste, presentation, services, cleanliness, staff engagement, order accuracy, billing procedure etc.

HS BRANDS ASIA
Healthcare Mystery Shopping

HEALTH CARE

We ensure that all the procedures that you have defined are followed by all your staff members. We help you improve appointment calls, customer service calls & pricing transparency

HS BRANDS ASIA
Real Estate Mystery Shopping

REAL ESTATE

India-wide, mystery shopping is used by the real estate industry to evaluate the sales process adherence & service quality of their staff. To understand and to evaluate the gaps in a customer journey.

HS BRANDS ASIA
Financial Mystery Shopping finance Marketing Intelligence

FINANCIAL SERVICES

The Banks and Insurance companies have stringent guidelines and compliances to follow. Sometimes there are areas that your firm can miss. This is where we come into picture and can help you.

HS BRANDS ASIA
Benchmarking

LEISURE / WELLNESS

Your guests trusts you with their most prized ownership, their wellness. Learn what your guests and friends won't tell you, and begin to degree progress and accomplish best customer experience.

HS BRANDS ASIA