HSBRANDS ASIA

Asia's Leading Mystery Shopping company

Sign on to get honest insights of your customer service, sales, and operations to take Informed decisions and grow your business.
We proudly serve hospitality, food service, retail, automotive, and many more.

HSBRANDS ASIA

Asia's Leading Mystery Shopping company

Sign on to get honest insights of your customer service, sales, and operations to take Informed decisions and grow your business.
We proudly serve hospitality, food service, retail, automotive, and many more.

Mystery Shopping

Mystery Shopping is the process implemented for measuring and recording specific elements of the customer experience using qualified, recruited consumers to work as mystery shoppers.

Customer Experience Management

Customer experience (CX) is the sum total of customers’ perceptions and feelings resulting from interactions with a brand’s products and services.

Competitor Benchmarking

Benchmarking is an important process of Mystery Shopping which involves the internal measurement of a company’s products, performance, etc.

Market Intelligence

Market intelligence is the process of collecting the required data by a company from the market that it plans to operate or operate in order to make decisions in relation to competitors, products, and consumer behaviors.

CLIENTS

CLIENTS

Why HS Brands Asia?

HS BRANDS ASIA

Mystery Shoppers Network

We are proud to have a vast network of trained mystery shoppers across the globe.

Customized Programs

Our experts will work with your team to develop a customized questionnaire to get honest insights about your business. We provide insights not just yes or no.

Global Presence

We operate in 140+ countries and do more than 150k + audits every year.

Pilot Run

Contact us if you want to measure your customer satisfaction or the effectiveness of a marketing campaign but are unsure how mystery shopping works. We offer pilot audits to experience our expertise.

Countries covered

Countries covered

CUSTOM RESEARCH SOLUTIONS FOR YOUR UNIQUE BUSINESS NEEDS

EXPLORE OUR SERVICES

INDUSTRIES WE SERVE

HS BRANDS ASIA

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Happy Clients

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Mystery Shoppers

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Countriess Global Presence

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Audits Done Per Year

Get in Touch With Us

Get in Touch
With Us

Get in Touch With Us !

Get in Touch
With Us !