HSBrandsAsia

Food and beverages Mystery Shopping

Food and beverages

HS BRANDS ASIA

Food and beverages Mystery Shopping

HS BRANDS ASIA

HS BRANDS ASIA

Food and beverages

HS BRANDS ASIA

HS BRANDS ASIA

Food and beverages

Important aspects for any dine-in restaurant, night clubs are – food quality – temperature, taste, presentation, services, cleanliness, staff engagement, order accuracy, billing procedure etc. 

For home delivery and QSRs – all of the above aspects are important too with an add-on of delivery process. Fooding is the most important aspect for any customer. One mistake can lead to not just tarnishing the reputation of the brand but huge loss. Hence the micro-view of each of these aspects is of utmost importance. 

HS BRANDS ASIA ensure that from the time, the reservation is made or an food is ordered online – till the billing happens or the food is delivered (in case of online order placement) – our Food Mystery shoppers evaluate every step of the process to give you a bigger picture of how each person is performing in making each order as per the quality parameters.

HS BRANDS ASIA

Food and beverages

Important aspects for any dine-in restaurant, night clubs are – food quality – temperature, taste, presentation, services, cleanliness, staff engagement, order accuracy, billing procedure etc. For home delivery and QSRs – all of the above aspects are important too with an add-on of delivery process. Fooding is the most important aspect for any customer. One mistake can lead to not just tarnishing the reputation of the brand but huge loss. Hence the micro-view of each of these aspects is of utmost importance. We ensure that from the time, the reservation is made or an food is ordered online – till the billing happens or the food is delivered (in case of online order placement) – our shoppers evaluate every step of the process to give you a bigger picture of how each person is performing in making each order as per the quality parameters.

Food Mystery Shopping

Time is Money

“Time is money”, and hence the TAT for any process also defines whether you retain the customer or lose the customer to your competition.

Our expertise also lies in competitive benchmarking, competitive intelligence, and data analysis.

We train our Food Mystery shoppers in the way that they enquire about information that projects how well your staff knows about your products, services and offers.

Time is Money

“Time is money”, and hence the TAT for any process also defines whether you retain the customer or lose the customer to your competition. Our expertise also lies in competitive benchmarking, competitive intelligence and data analysis. We train our shoppers in the way that they enquire about information that projects how well your staff knows about your products, services and offers.

HS BRANDS ASIA

What we do:

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Happy Clients

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Mystery Shoppers

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Countriess Global Presence

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Audits Done Per Year

HS BRANDS ASIA

Our Clients

HS BRANDS ASIA

EXPLORE OUR SERVICES

INDUSTRIES WE SERVE

HS BRANDS ASIA

EXPLORE OUR SERVICES

INDUSTRIES WE SERVE

HS BRANDS ASIA

automotive mystery shopping

AUTOMOTIVE

This Industry is one of the most affected by the recession the world is living these days. Competition is fierce in today's economy and with such an expensive product, assuring a quality service reaches to every customer is more than important, it's crucial.

HS BRANDS ASIA
Retail Mystery Shopping

RETAIL

Excellent customer service at your retail outlets ensures your customers keep coming back !! Hsbrands Global can help you check on the customer service provided at your stores at different touchpoints like Security, Shopping experience & billing.

HS BRANDS ASIA
Customer Experience Management (CX) in India Hospitality Mystery Shopping

HOSPITALITY

With HS Brands Asia Brand quality assurance is a must in hospitality. Any valuable information related to the reservation process, hygiene compliance is something that goes a long way in customer acquisition.

HS BRANDS ASIA
ONLINE MYSTERY SHOPPING

ONLINE SHOPPING

With the increased number of customers shopping online, e-commerce companies are at their peak success. Vertical or horizontal marketplace, everybody is benefiting from this situation.

HS BRANDS ASIA
Food Mystery Shopping

FOOD & BEVERAGE

Important aspects for any dine-in restaurant, night clubs are - food quality - temperature, taste, presentation, services, cleanliness, staff engagement, order accuracy, billing procedure etc.

HS BRANDS ASIA
Healthcare Mystery Shopping

HEALTH CARE

We ensure that all the procedures that you have defined are followed by all your staff members. We help you improve appointment calls, customer service calls & pricing transparency

HS BRANDS ASIA
Real Estate Mystery Shopping

REAL ESTATE

India-wide, mystery shopping is used by the real estate industry to evaluate the sales process adherence & service quality of their staff. To understand and to evaluate the gaps in a customer journey.

HS BRANDS ASIA
Financial Mystery Shopping finance Marketing Intelligence

FINANCIAL SERVICES

The Banks and Insurance companies have stringent guidelines and compliances to follow. Sometimes there are areas that your firm can miss. This is where we come into picture and can help you.

HS BRANDS ASIA
Benchmarking

LEISURE / WELLNESS

Your guests trusts you with their most prized ownership, their wellness. Learn what your guests and friends won't tell you, and begin to degree progress and accomplish best customer experience.

HS BRANDS ASIA