HSBrandsAsia

Food and beverages Mystery Shopping

Food and beverages

HS BRANDS ASIA

Food and beverages Mystery Shopping

HS BRANDS ASIA

HS BRANDS ASIA

Food and beverages

HS BRANDS ASIA

HS BRANDS ASIA

Food and beverages

Important aspects for any dine-in restaurant, night clubs are – food quality – temperature, taste, presentation, services, cleanliness, staff engagement, order accuracy, billing procedure etc. 

For home delivery and QSRs – all of the above aspects are important too with an add-on of delivery process. Fooding is the most important aspect for any customer. One mistake can lead to not just tarnishing the reputation of the brand but huge loss. Hence the micro-view of each of these aspects is of utmost importance. 

HS BRANDS ASIA ensure that from the time, the reservation is made or an food is ordered online – till the billing happens or the food is delivered (in case of online order placement) – our Food Mystery shoppers evaluate every step of the process to give you a bigger picture of how each person is performing in making each order as per the quality parameters.

HS BRANDS ASIA

Food and beverages

Important aspects for any dine-in restaurant, night clubs are – food quality – temperature, taste, presentation, services, cleanliness, staff engagement, order accuracy, billing procedure etc. For home delivery and QSRs – all of the above aspects are important too with an add-on of delivery process. Fooding is the most important aspect for any customer. One mistake can lead to not just tarnishing the reputation of the brand but huge loss. Hence the micro-view of each of these aspects is of utmost importance. We ensure that from the time, the reservation is made or an food is ordered online – till the billing happens or the food is delivered (in case of online order placement) – our shoppers evaluate every step of the process to give you a bigger picture of how each person is performing in making each order as per the quality parameters.

Food Mystery Shopping

Time is Money

“Time is money”, and hence the TAT for any process also defines whether you retain the customer or lose the customer to your competition.

Our expertise also lies in competitive benchmarking, competitive intelligence, and data analysis.

We train our Food Mystery shoppers in the way that they enquire about information that projects how well your staff knows about your products, services and offers.

Time is Money

“Time is money”, and hence the TAT for any process also defines whether you retain the customer or lose the customer to your competition. Our expertise also lies in competitive benchmarking, competitive intelligence and data analysis. We train our shoppers in the way that they enquire about information that projects how well your staff knows about your products, services and offers.

HS BRANDS ASIA

What we do: