If you are passionate about Customer Service Excellence and need detailed information for each of your outlets and their performance, then Retail Mystery Shopping is the right approach for you to get information and to increase your competitive edge in the marketplace. We have the right capabilities and resources to evaluate your store and increase your sales and staff performance.
Jumpstart your efforts with this best practices guide on the retail industry in India to succeed in a post-COVID-19 era.
What are the 5 key points to selling retail?
There are five keys to success in retail: location; marketing; store layout and appearance; service and assortment, and bundle selling. Let’s take a look at how each of these can help you establish a successful retail operation.
What are retail strategies?
A retail strategy is the process you use to develop your products or services and sell them to customers. There are multiple elements to this plan, including location, store, merchandise/assortment, visual merchandising, staff, service, mass media and communications, and price.
How do you attract retail customers?
8 Ways Retail Businesses Can Attract New Customers
Buy online, pick up in store. …
Match online prices (or value) …
Provide inventory information online. …
Send out promotions via SMS. …
Optimize your website for local searches. …
Host events. …
Increase curb appeal. …
Create a lounge space (with WiFi)
best practices to utilize retail sales training, improve customer service, increase your retail sales and help your employee performance management.
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