Retail Industry Best Practices & Benchmarks
What we do:
How it helps:
1.Improve Customer Service and Excel Behavior:
With our consultative approach, an authentic evaluation will be carried out by the unbiased mystery customers asking the right questions which provide you with the insights in alignment with your business objectives. The reliable and quality feedback received from the customer's in-depth perspective will help you analyze if your brand's standards and core values are being reflected with the customer service provided.
2.Essential Training Program :
By mining the significant customer data from the evaluation, you can recognize the area that requires refinement and initiate training programs which in turn helps the employees to become more efficient. To sum up, the training will help to improve the morale of the employees.
1.With the adding up fierce competition in the retail industry, a mystery
shopping evaluation will help you to discover how the competitors work and
where your brand stands in comparison with the competitor retailers.
2.Awareness on ongoing campaign/events
3.Does your employee promote your brand's ongoing campaign, events, or
promotions to all your customers? We would help you monitor the service with
the help of our anonymous mystery shoppers!
Last but not the least, a positive, customer friendly, and inviting atmosphere is what everyone looks out for an excellent shopping experience. With the help of the valuable insights from a customer's perspective, you can determine if your store ranks high or low in cleanliness, hygiene, merchandise layout, display etc.
Why it helps:
Retail Industry Best Practice For Success in 2021 - HS Brands Asia
Jumpstart your efforts with this best practices guide on the retail industry in India to succeed in a post-COVID-19 era.
What are the 5 key points to selling retail?
There are five keys to success in retail: location; marketing; store layout and appearance; service and assortment, and bundle selling. Let's take a look at how each of these can help you establish a successful retail operation.
What are retail strategies?
A retail strategy is the process you use to develop your products or services and sell them to customers. There are multiple elements to this plan, including location, store, merchandise/assortment, visual merchandising, staff, service, mass media and communications, and price.
How do you attract retail customers?
8 Ways Retail Businesses Can Attract New Customers
Buy online, pick up in store. ...
Match online prices (or value) ...
Provide inventory information online. ...
Send out promotions via SMS. ...
Optimize your website for local searches. ...
Host events. ...
Increase curb appeal. ...
Create a lounge space (with WiFi)
best practices to utilize retail sales training, improve customer service, increase your retail sales and help your employee performance management.
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Cities we cater in India: Panaji, Goa, Madurai, Tamil Nadu, Mysore, Karnataka, Amritsar, Punjab, Jaisalmer, Rajasthan, Hyderabad, Telangana, Pune, Maharashtra, Udaipur, Rajasthan, Chennai, Tamil Nadu, Kochi, Kerala, Varanasi, Uttar Pradesh, Kolkata, West Bengal, Bangalore, Karnataka, Agra, Uttar Pradesh, Mumbai, Maharashtra, Jaipur, Rajasthan, Delhi
Countries in Asia: China, Eastern Asia, India, Southern Asia, Indonesia, South-Eastern Asia, Pakistan, Southern Asia, Bangladesh, Southern Asia, Japan, Eastern Asia, Philippines, Vietnam, South-Eastern Asia, Turkey, Western Asia, Iran, Thailand, Myanmar, South Korea, Iraq, Afghanistan, Saudi Arabia, Malaysia, Yemen, Nepal