HSBRANDS ASIA
India’s most trusted Mystery Shopping company
We provide innovative strategies to ensure comprehensive solutions to various business challenges. We protect favorite brands around the globe, serving many industries including, hospitality, food service, retail, automotive and many more.
Mystery Shopping
HS Brands - Best Mystery Shopping Companies in India
Customer Experience Management
Build Customer Value
Competitor Benchmarking
Benchmark your competitor
Market Intelligence
Study of current trends
CLIENTS
Clients
HS BRANDS ASIA
HSB APPROACH
01
Identify the Objectives
02
Design Customised Programs
03
Deliver Actionable Results
WHO WE ARE
India’s most trusted Mystery Shopping company
HS Brands Asia is the Leading Brand Certainty, Mystery Shopping, Loss Prevention & Compliance Measurement Solution provider operating worldwide.
We provide innovative strategies to ensure comprehensive solutions to various business challenges. We protect favorite brands around the globe, serving many industries including, hospitality, food service, retail, automotive and many more.
We maintain a database of over 1 million shoppers, auditors and loss prevention professionals from around the globe and count some of the world’s most recognizable brands as clients.
Locations
Locations
EXPLORE OUR SERVICES
INDUSTRIES WE SERVE
AUTOMOTIVE
This Industry is one of the most affected by the recession the world is living these days. Competition is fierce in today's economy and with such an expensive product, assuring a quality service reaches to every customer is more than important, it's crucial.
RETAIL
Excellent customer service at your retail outlets ensures your customers keep coming back !! Hsbrands Global can help you check on the customer service provided at your stores at different touchpoints like Security, Shopping experience & billing.
HOSPITALITY
With HS Brands Asia Brand quality assurance is a must in hospitality. Any valuable information related to the reservation process, hygiene compliance is something that goes a long way in customer acquisition.
ONLINE SHOPPING
With the increased number of customers shopping online, e-commerce companies are at their peak success. Vertical or horizontal marketplace, everybody is benefiting from this situation.
FOOD & BEVERAGE
Important aspects for any dine-in restaurant, night clubs are - food quality - temperature, taste, presentation, services, cleanliness, staff engagement, order accuracy, billing procedure etc.
HEALTH CARE
We ensure that all the procedures that you have defined are followed by all your staff members. We help you improve appointment calls, customer service calls & pricing transparency
REAL ESTATE
India-wide, mystery shopping is used by the real estate industry to evaluate the sales process adherence & service quality of their staff. To understand and to evaluate the gaps in a customer journey.
FINANCIAL SERVICES
The Banks and Insurance companies have stringent guidelines and compliances to follow. Sometimes there are areas that your firm can miss. This is where we come into picture and can help you.
LEISURE / WELLNESS
Your guests trusts you with their most prized ownership, their wellness. Learn what your guests and friends won't tell you, and begin to degree progress and accomplish best customer experience.
Happy Clients
Mystery Shoppers
Countriess Global Presence
Audits Done Per Year
HS BRANDS ASIA
Team Members
Vidya Nayak
Sanjeev Shenoy
