About us

HS BRANDS ASIA

About us

Protecting the World's Favorite Brands

India’s most trusted Mystery Shopping company

HS Brands Asia is the Leading Brand Certainty, Mystery Shopping, Loss Prevention & Compliance Measurement Solution provider operating worldwide. We provide innovative strategies to ensure comprehensive solutions to various business challenges. We protect favorite brands around the globe, serving many industries including, hospitality, food service, retail, automotive and many more. We maintain a database of over 1 million shoppers, auditors and loss prevention professionals from around the globe and count some of the world’s most recognizable brands as clients.

GET AHEAD OF THE GAME & GET

Top Results With
HS Brands Asia

Mystery Shopping 100%
CX Management 100%
Competitor Benchmarking 100%
Market Intelligence 100%
marketing research

HS BRANDS ASIA

What we do:

HSB APPROACH

01

Identify the Objectives

Each business has unique challenges.We understand the expectations of the program from all stakeholders involved.
02

Design Customised Programs

Keeping in mind the expected outcomes, our team develops a tailor made program
03

Deliver Actionable Results

Data is quality checked & delivered in user friendly formats.
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Happy Clients

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Mystery Shoppers

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Countriess Global Presence

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Audits Done Per Year

EXPLORE OUR SERVICES

INDUSTRIES WE SERVE

automotive mystery shopping

AUTOMOTIVE

This Industry is one of the most affected by the recession the world is living these days. Competition is fierce in today's economy and with such an expensive product, assuring a quality service reaches to every customer is more than important, it's crucial.

HS BRANDS ASIA
Retail Mystery Shopping

RETAIL

Excellent customer service at your retail outlets ensures your customers keep coming back !! Hsbrands Global can help you check on the customer service provided at your stores at different touchpoints like Security, Shopping experience & billing.

HS BRANDS ASIA
Customer Experience Management (CX) in India Hospitality Mystery Shopping

HOSPITALITY

With HS Brands Asia Brand quality assurance is a must in hospitality. Any valuable information related to the reservation process, hygiene compliance is something that goes a long way in customer acquisition.

HS BRANDS ASIA
ONLINE MYSTERY SHOPPING

ONLINE SHOPPING

With the increased number of customers shopping online, e-commerce companies are at their peak success. Vertical or horizontal marketplace, everybody is benefiting from this situation.

HS BRANDS ASIA
Food Mystery Shopping

FOOD & BEVERAGE

Important aspects for any dine-in restaurant, night clubs are - food quality - temperature, taste, presentation, services, cleanliness, staff engagement, order accuracy, billing procedure etc.

HS BRANDS ASIA
Healthcare Mystery Shopping

HEALTH CARE

We ensure that all the procedures that you have defined are followed by all your staff members. We help you improve appointment calls, customer service calls & pricing transparency

HS BRANDS ASIA
Real Estate Mystery Shopping

REAL ESTATE

India-wide, mystery shopping is used by the real estate industry to evaluate the sales process adherence & service quality of their staff. To understand and to evaluate the gaps in a customer journey.

HS BRANDS ASIA
Financial Mystery Shopping finance Marketing Intelligence

FINANCIAL SERVICES

The Banks and Insurance companies have stringent guidelines and compliances to follow. Sometimes there are areas that your firm can miss. This is where we come into picture and can help you.

HS BRANDS ASIA
Benchmarking

LEISURE / WELLNESS

Your guests trusts you with their most prized ownership, their wellness. Learn what your guests and friends won't tell you, and begin to degree progress and accomplish best customer experience.

HS BRANDS ASIA

Get in Touch With Us!

Get in Touch With Us