Competitive Analysis and Benchmarking​

Benchmark

We Provide

Competitive Benchmarking

Benchmarking is an important process of Mystery Shopping which involves the internal measurement of a company’s products, performance, etc. This alone will not help to determine a company’s progress or place in the market.

Benchmark Your Competitor

A benchmarking with competitor companies plays a very integral role to ascertain a company’s performance and to have a complete analysis of the market scenario. When a company gets both internal and external analysis or benchmarking, new plans or strategies can be rightfully adapted in the required areas for improvement. Competitor Benchmarking is the process of comparing your company against the number of competitors using a set collection of metrics.
Customer Reviews Statistics
KPI

Key Performance Indicator

This means companies can look to define ‘KPI’ (Key Performance Indicators) for specific metrics and compare this to their own approach. It also is an important step of a Competitive Analysis. In order to offer this Competitive Analysis to our clients, we would need to go through different steps: Criterion – Plan – Evaluate – Report – Analysis – Deliver. Once these aspects are identified, then the data can easily be compared and analyzed, which can further lead to a SWOT analysis for the client and help them find the weak areas (where the competitors are having an edge) and put plans and actions into place to strategically improve in those areas and help improve the business eventually.

HS BRANDS ASIA

What we do:

HS Brands Asia

Why it helps:

Price checks in the automobile industry is an important aspect. By ensuring that your representatives are aware of the prices and the discounts that the brand offer, you can evaluate them not just on knowledge but also on their ethics.
Customer retention in the automobile industry goes a long way. Historically, a customer who has had a good experience in a particular dealership will either return for another purchase or will spread the word which will bring in more customers.
As the monetary involvement in this industry is higher than many others, the questionnaire is also tailored accordingly - detailed and data-centric.
The staff efficiency increases when such practices are done regularly and their performance evaluation gets more factual.
The specifics of the evaluation of all the locations that are problem statements, will not just help you resolve them but also ensure that you groom the team in a way that it is not repeated in the future. 
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OUR MYSTERY SHOPPING SERVICES

Industries We Serve

automotive mystery shopping

AUTOMOTIVE

This Industry is one of the most affected by the recession the world is living these days. Competition is fierce in today's economy and with such an expensive product, assuring a quality service reaches to every customer is more than important, it's crucial.

Retail Mystery Shopping

RETAIL

Excellent customer service at your retail outlets ensures your customers keep coming back !! Hsbrands Global can help you check on the customer service provided at your stores at different touchpoints like Security, Shopping experience & billing.

Customer Experience Management (CX) in India Hospitality Mystery Shopping

HOSPITALITY

With HS Brands Asia Brand quality assurance is a must in hospitality. Any valuable information related to the reservation process, hygiene compliance is something that goes a long way in customer acquisition.

mystery shopper

ONLINE SHOPPING

With the increased number of customers shopping online, e-commerce companies are at their peak success. Vertical or horizontal marketplace, everybody is benefiting from this situation.

mystery audit

FOOD & BEVERAGE

Important aspects for any dine-in restaurant, night clubs are - food quality - temperature, taste, presentation, services, cleanliness, staff engagement, order accuracy, billing procedure etc.

mystery shopping india

HEALTH CARE

We ensure that all the procedures that you have defined are followed by all your staff members. We help you improve appointment calls, customer service calls & pricing transparency

Real Estate Mystery Shopping

REAL ESTATE

India-wide, mystery shopping is used by the real estate industry to evaluate the sales process adherence & service quality of their staff. To understand and to evaluate the gaps in a customer journey.

mystery shopper

FINANCIAL SERVICES

The Banks and Insurance companies have stringent guidelines and compliances to follow. Sometimes there are areas that your firm can miss. This is where we come into picture and can help you.

mystery shopping india

LEISURE / WELLNESS

Your guests trusts you with their most prized ownership, their wellness. Learn what your guests and friends won't tell you, and begin to degree progress and accomplish best customer experience.

HS Brands Asia’s Competitive Benchmarking Services in India

In the fast-paced world of business, maintaining a competitive edge isn’t just a goal; it’s a necessity. At HS Brands Asia, we present a game-changing service – Competitive Analysis and Benchmarking in India, specially for propelling your brand to the forefront of innovation and excellence. Our competitive analysis goes beyond data; it’s a deep dive into understanding industry nuances. We have the strategies that drive your competitors forward, transforming raw data into actionable insights.

In the business arena, knowledge is power. Our Competitive Benchmarking in India equips you not only to keep pace with industry trends but also to leap ahead. We identify opportunities, assess risks, and position your brand for success.

One size doesn’t fit all, especially in the competitive landscape. We have different strategies to meet the unique demands of your industry and business model. If you’re a startup or an established player, our Competitive Analysis in India can provide a roadmap for sustainable growth.

Key Features of Our Competitive Analysis and Benchmarking Services

  • Industry Dynamics Analysis: Understanding the intricate workings of your industry to anticipate shifts and capitalize on emerging trends.
  • Competitor Landscape Mapping: Identifying key players, their strengths, weaknesses, and uncover the white spaces for your brand to shine.
  • Strategic Positioning Recommendations: Receiving actionable strategies to position your brand uniquely and effectively within the market.
  • Performance Benchmarking Metrics: Evaluating your performance against industry benchmarks, ensuring you stay ahead of the curve.
  • Brand Perception Analysis: Understanding how your brand is perceived in the market and identify areas for enhancement.
  • Digital Presence Benchmarking: Evaluating and enhance your online presence, ensuring you’re at the forefront of the digital landscape.

Proudly Transforming Businesses in India

As a leader in Comprehensive Competitive Benchmarking in India, we seamlessly merge local insights with global best practices. Our mission is not only analysis; we’re here to empower, ensuring your brand emerges not just as a contender but as pioneer in your industry.

Are you ready to not just compete but dominate? Partner with HS Brands Asia for Competitive Analysis and Benchmarking services in India. Your journey to strategic supremacy starts here.

Let’s make it happen together!

Get in Touch With Us!

Get in Touch With Us