How to improve ROI of your Mystery Shopping Program? ROI (Return on Investment) is a numerical representation of a company’s customer experience management. It is
HSBRANDSASIA.COM/BLOGS How to Build a Scalable Competitive Intelligence Strategy? Competitive Intelligence is one of the most essential and useful aspects which helps management to make
HSBRANDSASIA.COM/BLOGS We have talked about Customer Experience Management in our Services page: Here, let us see how to build effective strategies for customers to have
10 Tips to improve your Grocery store Customer Experience: The highest populated/crowded place in any country can be found in the Grocery stores or the
Key Benefits of Mystery Shopping for Retailers are: Mystery Shopping services are becoming phenomenally popular especially in the Indian Retail market. The Retail market consists
What is Mystery Shopping? Mystery Shopping is a form of Market or Field Research. It is a method of conducting Ethnographic Research. Mystery shopping is
Importance of Mystery Shopping for Retail Industry Mystery Shopping and Retail Industry are very closely associated and go hand-in-hand. Retail Industry is a huge sector
What is Mystery Shopping? If you are a brand with a chain of stores all around the world, how would you keep in check if
Why is Competitor Benchmarking Necessary? We have already been familiarized with the concept of mystery shopping and its significance for Brands and Mystery Shoppers. If
Why is Competitor Benchmarking Necessary & Mystery Shopping for Benchmarking We have already been familiarized with the concept of mystery shopping and its significance for
Retail Customer Experience Changes After COVID Impact : One of the major sectors hit by the novel pandemic is the retail industry. When we talk
