About Us

Protecting the World's Favorite Brands

India’s most trusted Mystery Shopping Company

HS Brands is the Leading Brand Certainty, Mystery Shopping, Loss Prevention & Compliance Measurement Solution provider operating worldwide. We provide innovative strategies to ensure comprehensive solutions to various business challenges. We protect favorite brands around the globe, serving many industries including, hospitality, food service, retail, automotive and many more. We maintain a database of over 1 million shoppers, auditors and loss prevention professionals from around the globe and count some of the world’s most recognizable brands as clients.

GET AHEAD OF THE GAME & GET

What we do:

HSB APPROACH

Identify the Objectives

Each business has unique challenges.We understand the expectations of the program from all stakeholders involved.

Design Customised Programs

Keeping in mind the expected outcomes, our team develops a tailor made program

Deliver Actionable Results

Data is quality checked & delivered in user friendly formats.

HS Brands Asia

Why it helps:

Price checks in the automobile industry is an important aspect. By ensuring that your representatives are aware of the prices and the discounts that the brand offer, you can evaluate them not just on knowledge but also on their ethics.

Customer retention in the automobile industry goes a long way. Historically, a customer who has had a good experience in a particular dealership will either return for another purchase or will spread the word which will bring in more customers.

As the monetary involvement in this industry is higher than many others, the questionnaire is also tailored accordingly - detailed and data-centric.

The staff efficiency increases when such practices are done regularly and their performance evaluation gets more factual.

The specifics of the evaluation of all the locations that are problem statements, will not just help you resolve them but also ensure that you groom the team in a way that it is not repeated in the future.

How It hELPS?

Real Time Detailing

A real time detailing of the service offered by the sales team to our mystery customers will help you isolate the areas in need of improvement.

Exact Requirement

Our mystery customers would tell you exactly what were the questions asked for the need analysis. We all know that a set of wrong questions from the sales team could result in a no-sale or an unsatisfied customer.

Solid Reporting

Unlike a general customer, our data will have actionable insights and solid reporting to allow you to deal with any problem areas swiftly and efficiently.

Customer Treatment

Sales and after sales are equally important for a brand to be the leader in many more years to come. The mystery customers give you a unbiased status of the customer treatment once the sales is done.

Employee Spirit

Needless to say, mystery customers also help you to keep the employee spirit at the highest as they identify the star performers from the sales team.

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Happy Clients

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Mystery Shoppers

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Countriess Global Presence

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About Us

Protecting the World's Favorite Brands

India’s most trusted Mystery Shopping Company

GET AHEAD OF THE GAME & GET

Top Results With
HS Brands Asia

HS BRANDS ASIA

What we do:

HSB APPROACH

01

Identify the Objectives

02

Design Customised Programs

03

Deliver Actionable Results

HS Brands Asia

Why it helps:

How It hELPS?

Real Time Detailing

Exact Requirement

Solid Reporting

Customer Treatment

Employee Spirit

Happy Clients

Mystery Shoppers

Countriess Global Presence

Audits Done Per Year

About Us

Protecting the World's Favorite Brands

India’s most trusted Mystery Shopping Company

GET AHEAD OF THE GAME & GET

Top Results With HS Brands Asia

HS BRANDS ASIA

What we do:

HSB APPROACH

01

Identify the Objectives

02

Design Customised Programs

03

Deliver Actionable Results

HS Brands Asia

Why it helps:

How It hELPS?

Real Time Detailing

Exact Requirement

Solid Reporting

Customer Treatment

Employee Spirit

Happy Clients

Mystery Shoppers

Countriess Global Presence

Audits Done Per Year

Get in Touch With Us!

Get A Quote

Get in Touch With Us

Top Results With
HS Brands Asia