Covid Compliance AUdits

COVID-19 has created an unprecedented business and regulatory disruption in a condensed period. It has created significant economic impacts on society, businesses, and individuals. There are massive changes and regulations to be followed at each level and in every kind of business. In order to adapt to the “New Normal”, a Compliance team has to be set up to incorporate rapid and radical changes to overcome the oncoming risks and challenges.

Protecting the World's Favorite Brands

Risk Assessment

This team has to make decisions quickly and will need to be flexible in the way it deploys its team members and work together with the business. Deploying a frequent and dynamic risk assessment can greatly assist with the ability to respond. Clear and rapid pathways for communication and escalation are also critical as this becomes a new normal. In the Mystery Shopping sector, it is important to continue to cater to the client’s expectations to understand the progress of the sales of their products or services in the market.
Risk Assessment
Covid Protection - Covid Compliance

Covid Protection - Covid Compliance

Hence, a careful Covid Compliance regulatory agenda has to be set to be followed by each and every employee in the organization. Due to the perennial Lockdown scenario in most of the countries, mystery shopping visits in person to various locations is still a high-risk factor. Hence, the norms of social distancing, wearing face masks, and hand sanitizing regularly have to be incorporated very strictly by the Covid Compliance Team.

Social Communication

The other methods of mystery shopping like contacting the brands or the clients through emails, phone calls, online chats, etc., can be offered to the clients in order to avoid physical visits to the locations as much as possible. Since social media and communication is the in-thing now, these technologies can be used to the maximum extent. By adapting quickly and planning for the new and emerging risks and challenges, Compliance teams can help mitigate risk and support business strategy for organizations to successfully navigate this crisis.

Social Communication
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HS Brands Global

Protecting the World's Favorite Brands

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