Top 5 Competitive Analysis Techniques by HS Brands Asia

Mystery shoppers conducting competitive analysis at a table with papers

Competitive analysis identifies competitors and assesses their methods to determine their advantages and disadvantages and improve one’s business.

HS Brands Asia offers revolutionary competitive analysis and benchmarking services in India. This service elevates your brand to the forefront of excellence and creativity. The competitive analysis goes beyond basic information and examines industry complexities. 

HS Brands Asia is India’s most reputable mystery shopping company because of its extensive offerings that address various business concerns.

What is Competitive Analysis?

Competitive analysis involves comparing your competitors to your brand to identify their critical distinguishing factors, advantages, and disadvantages. It thoroughly analyzes every rival’s market position, sales and marketing strategies, growth plan, and other crucial company elements to determine what they’re doing well and identify business prospects.

Competitive analysis aims to help you better understand the market environment, enabling you to make decisions that will best serve your growth.

Understanding your competitors can help you differentiate your goods, services, and marketing by allowing you to be aware of who your rivals are and what they offer. It will also allow you to set competitive prices and use your initiative to counter competing marketing activities.

The Critical Components of Competitive Analysis are:-

  • Determine what makes you different. Consider competition study as an opportunity for self-reflection and learning what makes your company unique. Additionally, if you’re starting, it can help you think about the most significant ways to set your organization apart.
  • Create success benchmarks. You may graph your development with success measures in a realistic way by doing a competitor study. While every company has a unique road to success, you can always determine whether you’re headed in the right direction by examining the trajectory of your competitors.
  • Discover the strengths of competitors. What techniques do your competitors use successfully to fuel their growth? You can understand what they did right by extensively evaluating an industry leader’s achievement in becoming a market leader.
  • Reach your target group more closely. A well-designed competition analysis approach focuses on your audience. Analyzing their likes, dislikes, preferences, and complaints about rival brands accurately shows your consumer base.

Mystery shoppers analyzing charts and statistics for competitive analysis

How to Conduct Competitor Analysis

Gathering Information

Start with collecting all the information before conducting competitor analysis. In your industry, you must be aware of every potential rival, even the small ones. This is not about picking and choosing which players to ignore; the aim is to be mindful of every player in the market.

Identifying Competitors

Choose rival companies to benchmark against your business; your rivals must offer comparable goods and services and operate using a similar business strategy. Selecting both new and established rivals will broaden the scope of your research.

Analyzing Competitor Strategies

To understand how your competitors approach their customers, you must examine their strategies deeply. By analyzing competitor strategies and each marketing channel, note observations regarding how each one highlights the company’s unique personality and speaks to its audience. This will help you improve your business and compete in the market.

SWOT Analysis 

Your competition analysis methodology will heavily rely on competitive intelligence. Still, once you’ve assembled your data, you can return attention to your business. A SWOT analysis allows you to analyze your business’s advantages and disadvantages. It also assists in evaluating challenges to your business with your competitors and transforming weaknesses into opportunities.

Understanding Market Trends

Knowing market trends keeps us updated on how an industry’s dynamics constantly shift. Gaining insight into consumer preferences and market trends is essential; it assists you in remaining updated and excelling in your industry.

Mystery shoppers reviewing data and insights for competitive analysis planning process

Competitive Analysis Techniques

Mystery Shopping

Businesses use the research method known as “mystery shopping” to assess and enhance the consumer experience. It involves sending “Mystery Shoppers” to a company or store, asking questions or making a purchase, and then writing a report about what they saw and learned. Mystery shopping is essential in Competitive Analysis since it helps companies enhance their business strategy and performance.

Using mystery shopping has various advantages for competitive analysis. It improves the customer experience, identifies areas for improvement, provides an objective perspective, enhances staff training, benchmarks against competitors, and so on.

Online Reputation Management

Companies monitor their competitors’ online presence by following and analyzing their actions on social media, websites, and other platforms to understand their rivals’ methods better and improve their business and strategy.

Businesses can learn about customers’ interests and opinions by analyzing customer reviews and feedback. Consumer analysis and reviews can be used to collect, organize, and understand consumer feedback regarding a product, service, or experience. Companies that comprehend their customers’ requirements, interests, and expectations can discover particular areas for improvement in their business.

Pricing Analysis

A pricing strategy that uses rivals’ prices as a standard for setting prices is known as a competitive pricing strategy. Usually, the company adopts a competitive pricing strategy after determining that the cost-plus method is no longer effective.  

Price monitoring and adjustment help organizations stay competitive and increase revenues. It entails frequently observing and assessing competitors’ prices to modify your prices.

Social Media Analysis

You can get a good idea of what your rivals are doing on social media by tracking your competitors’ social media activities. A competitive analysis assists your brand in gathering the data necessary to make the tactical decisions that guarantee successful social media campaigns and content. 

Data is the grease that keeps a social media marketing campaign running smoothly. You may track competitors on various social media sites by doing a detailed study, which can reveal everything from little data like their follower count to entire marketing efforts. 

Assessing Engagement and Brand Perception helps companies build an online reputation in the market. In today’s digital landscape, consumers are more informed, demanding, and connected online than ever, so keeping up with even the most minor changes in consumer perceptions of your brand, competitors, and industry is essential. 

By doing so, you can effectively adjust and shape your brand strategies in response to shifting consumer preferences.

Market Surveys and Research

Conducting surveys is the best way to gather customer insights. It is a type of honest feedback that can assist companies in comprehending their customers’ needs, tastes, and satisfaction levels. Companies can make more informed choices concerning improvements by using surveys to find loopholes and trends.

Comparing survey data is an essential stage in determining market trends. Regularly conducting surveys and evaluating the data can help you monitor changes and spot new trends, eventually helping you dominate the sector.


Competitor Analysis Methods

Comparative Analysis

A comparative analysis is a systematic research that determines the similarities and differences between two or more objects. The research’s principal focus could be intellectual, such as a specific subject, theory, or problem, or more concrete such as two distinct data collections.


Benchmarking helps businesses analyze their goods, services, and strategies against their rivals to find areas of excellence and possible improvement and achieve a competitive edge. The main goal of this method is to learn about their flaws and use their strengths.

Porter’s Five Forces Analysis

This model is helpful when examining the composition of an industry. You may discover opportunities to advance by learning about the framework that supports the success of your sector or a rival industry. “Five Forces” refers to five essential components around which your analysis needs to be based:

  1. Threatening new competitors
  2. Buyer’s ability to negotiate
  3. The supplier’s ability to negotiate
  4. The potential for replacements
  5. The intensity of rivalry between competitors

SWOT Analysis 

SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. Use this framework to comprehend the internal and exterior elements influencing your business and to analyze your rivals. 

Customer Analysis 

Customer analysis is gathering data about your customers using qualitative and quantitative methods to gain a deeper understanding of them and make insightful decisions to help your marketing and promotional efforts. It lets you know what your customers need, what messages they react to, and why they are choosing or not buying your goods. Equipped with this knowledge, you may implement the adjustments required to boost development. 

Mystery shoppers working on competitive analysis with an iPad


You will improve as a marketer by becoming aware of the advantages and disadvantages of your rivals. You can only defeat competitors if you know who they are. Using competition analysis, you may improve your marketing plan and reach your target audience more quickly.

Action must follow from competitive analysis. Therefore, you must develop a solid business plan and set specific goals for your company. The Competitive Analysis Techniques mentioned in this blog can help you get better results for your long-term business success.

Continuous monitoring and analysis minimize possible damage and lower the danger of a data breach while keeping you informed about market developments and facilitating the faster detection and resolution of issues for your company.

Future Trends are another critical area for competitive analysis. In competitive analysis, the innovation of your competitors’ products and services is a significant trend. Innovative product and service development is the arrival of new or enhanced offerings that satisfy existing consumers’ wants and expectations. 

By monitoring your competitors’ goods and services, you will gain data on how to enhance your strategies and performance to attract more loyal customers.

Want to improve the standard of your business’s market research and competitive analysis? 

Contact HS Brands Asia today to discover the effectiveness of our innovative and unique solution for all of your business’s problems. 

“HS Brands Asia,” India’s most trusted mystery shopping company, is the world’s leading provider of loss prevention, compliance assessment, competitive analysis, mystery shopping, and brand certainty. We provide innovative techniques to ensure comprehensive solutions for various companies’ challenges.

We serve various industries including retail, food service, hotel, automotive, etc. We safeguard well-known trademarks worldwide and have over a million shoppers, auditors, and loss-prevention specialists in our database worldwide.

Contact us at +91-9513731186 or to begin your peaceful journey with us.


Share this article


Get in Touch With Us

Get in Touch With Us!