Retail Customer Experience Changes After COVID Impact

One of the major sectors hit by the novel pandemic is the retail industry. When we talk about the retail market, we mean all the Brands, Shopping Centres and even food & beverage business.Since the lockdown commencement, the retailers have seen the scarcity of people and the lower end of sales. Since most of these […]

Relevance Of Mystery Shopping | Post COVID Situation

If you are a brand with a chain of stores all around the world, how would you keep in check if your actual protocols are being complied with? Taking the word for it might prove to be a huge wager. Inspection by yours truly isn’t efficient. Then what can be done? We all know that […]

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