To achieve success, ‘Plan to Perform’ is very important to design any Program especially Mystery Shopping Program for an organization. The companies have to plan appropriate and good Mystery Shopping programs before they are launched.Â
Such successful programs become profitable for themselves for the companies to be in business. Hence, a successful Mystery Shopping program in which the ROI level reaches a high level due to effective strategies or excellent Management tools brings success and profit to any business.Â
Let us see how this success and profit can be achieved.
Sanjeev Shenoy has 15+ years’ experience in mystery shopping and customer experience and has helped several global brands design and manage programs across Asia. As a post-graduate in Management, he has worked in Marketing & Operations across retail and food and beverage. As a believer in the beginners’ mindset, Sanjeev seeks to bring in innovation in the mystery shopping industry through technology and best practices from other industries.
Sanjeev Shenoy has 15+ years’ experience in mystery shopping and customer experience and has helped several global brands design and manage programs across Asia. As a post-graduate in Management, he has worked in Marketing & Operations across retail and food and beverage. As a believer in the beginners’ mindset, Sanjeev seeks to bring in innovation in the mystery shopping industry through technology and best practices from other industries.